If one or more web sites is not loading properly, it may be that some of your web cache files are corrupted.  Web cache is used to help a web site load faster by using images stored on your device instead of downloading everything from the internet.  Sometimes, those local files get corrupted, and stop the web page from displaying properly.  When this happens, it is an easy process to delete all of the local material and start over.  The next time the web page loads properly, the cache will be rebuilt.


  1. On your Chromebook, open the Chrome app Chrome.
  2. At the top right, click More More.
  3. Click History and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time  (preferred).
  5. Next to "Browsing history",  "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.


**NOTE: If you save images or files to the Chromebook they will be deleted. It is highly recommended that you save all documents and images to your Google Drive.