There are times when it seems your device has a mind of its own, and won't work consistently - it may not even do the same thing the same way from one time to another. One of the first things we suggest is to do a full hard shutdown. A hard shutdown is different than simply closing the top cover or pressing the power button. Those two methods simply put your Chromebook to sleep. Sometimes your device just needs a full, fresh reboot.
My device isn't working quite right Print
Created by: Cheryl M Walczak
Modified on: Wed, 15 Apr, 2020 at 2:12 PM
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